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Resume

Education

2017 - 2021

York University | Bachelor of Arts Linguistics

2020 - 2021

York University | Certificate 
Teaching English to Speakers of Other Languages (TESOL)

Work & Volunteer
Experience

Feb 2023 -

Present

Program and Centre Support Assistant
Writing Department - York University

  • Served as a primary point of contact for Professional Writing undergraduate program and Writing Centre inquiries.

  • Assisted students with enrollment and investigated enrollment issues and utilized an Appreciative Advising approach to provide personalized guidance and support, ensuring students felt heard and understood.

  • Collaborated with the Undergraduate Program Administrator to provide various reports on student status, records, and program/course details using the Student Information System.

  • Proactively offered course support to faculty members and provide ongoing support throughout the course.

  • Presented at student orientation/resources events and program fairs.

Sept 2019 -

Apr 2021

Head Porter
York University Residence

  • In charge of overseeing the Night Porter team and collaborated with Residence Life staff and security to help create and promote a safe and secure residence environment that is supportive to a diverse community of residence students.

  • Facilitated the preparation and distribution of the monthly Porter schedule.

  • Greeted students when they entered the residence building. Assisted and supported students when needed.

  • Reported any issues or concerns to the Residence Life Coordinator

May 2020 -

Aug 2020

Volunteer
Vancouver Food Bank

  • Prepared food bags and maintained orderliness of the food bank area.

  • Delivered messages and ran errands as needed.

  • Stocked shelves, racks, cases, bins, and tables with donated goods.

May 2019 -

Aug 2019

Barista
Papparoti Bakery & Café

  • Took orders and handled cash.

  • Created various drinks such as lattes, cappuccinos, hot chocolate, tea lattes and many more while maintaining general cleanliness and observing food safe procedures.

  • Ensured products and utensils were fully stocked.

Teaching 
Experience

Supply ESL Teacher
York Region District School Board

Jan 2023 - 

June 2023

  • Followed lesson plan provided by instructor.

  • Monitored students' work and assisted students in mixed CLB level classrooms.

  • Prepared additional activities if there were last minute changes.

Sept 2021 -

Jan 2023

Education Manager / ESL Teacher
St. George International College

  • Maintained 200+ student records and compiled data for master schedules per session, including instructor and student schedules for both Toronto and Vancouver campuses.

  • Worked directly with students to provide the best possible student experience by providing guidance on educational requirements and guiding students to appropriate resources to help address educational and personal challenges.

  • Was responsible for instructor supervision and evaluations, overseeing curriculum, payroll, and interviewed/hired all personnel.

  • Established and managed policies for accurately tracking and documenting student’s academic performance and welfare in accordance with the ISP requirements.

Jul 2021 -

Feb 2023

ESL Speaking Teacher
Royal Canadian Institute of International Studies

  • Planned, prepared, and delivered instructional activities that facilitate an active learning experience.

  •  Observed and evaluated student's performance and development.

  •  Encouraged and monitored the progress of individual students.

Mar 2021 -

Aug 2021

Volunteer Teacher Assistant
York Region District School Board

  • Assisted with implementation, evaluation, and communication of classroom programming and routines.

  • Monitored students' work and assisted students (CLB 0-3 & 8-10) when needed.

  • Organized and engaged in recreational activities such as games and puzzles.

Skills
& Expertise

  • Leadership and Team Management

  • English as an Additional Language (EAL/ESL) Teaching

  • Microsoft Office Suite and G Suite

  • Photo Editing / Design (Photoshop, Illustrator, InDesign, Canva)

  • Customer Service (customer satisfaction, cash handling, collection of information, POS systems)

  • OCELT - Membership Number T220226

Additional Information

Here are some things that I have accomplished

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