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Resume

Education

2017 - 2021

York University | Bachelor of Arts Linguistics

2020 - 2021

York University | Certificate 
Teaching English to Speakers of Other Languages (TESOL)

Work
Experience

Jan 2025 -

Present

Undergraduate Program Administrator
Department of Sociology - York University

  • Provided information to current and prospective students regarding degree and program requirements.  

  • Managed the course scheduling process, including participation in planning committee meetings, collection and compilation of scheduling information, preparation and submission of course offerings, resolution of scheduling conflicts, and confirmation of final schedules. 

  • Increased enrolment in courses by creating creative and catchy email campaigns. 

  • Maintained documents related to the undergraduate program, students and courses. Updated databases and provided reports for Cyclical Program Reviews 

Feb 2023 -

Jan 2025

Program and Centre Support Assistant
Writing Department - York University

  • Served as a primary point of contact for Professional Writing undergraduate program and Writing Centre inquiries.

  • Assisted students with enrollment and investigated enrollment issues and utilized an Appreciative Advising approach to provide personalized guidance and support, ensuring students felt heard and understood.

  • Collaborated with the Undergraduate Program Administrator to provide various reports on student status, records, and program/course details using the Student Information System.

  • Proactively offered course support to faculty members and provide ongoing support throughout the course.

  • Presented at student orientation/resources events and program fairs.

Sep 2019 -

Apr 2021

Head Porter
York University Residence

  • In charge of overseeing the Night Porter team and collaborated with Residence Life staff and security to help create and promote a safe and secure residence environment that is supportive to a diverse community of residence students.

  • Facilitated the preparation and distribution of the monthly Porter schedule.

  • Greeted students when they entered the residence building. Assisted and supported students when needed.

  • Reported any issues or concerns to the Residence Life Coordinator

Teaching 
Experience

Jun 2024 -

Jul 2024

Summer Everyday English Instructor
York Region District School Board

  • Taught adult ESL learners of diverse cultural backgrounds (CLB 4-5) in an online setting.

  • Used various online resources to develop interactive teaching activities.

  • Conducted a needs assessment to customize lesson materials according to student goals. 

  • Developed and implemented PBLA module and lesson plans.

  • Organized activities to enhance student confidence, vocabulary acquisition, and grammatical proficiency.

Jan 2023 - 

Jun 2023

Supply ESL Instructor
York Region District School Board

  • Followed lesson plan provided by instructor.

  • Monitored students' work and assisted students in mixed CLB level classrooms.

  • Prepared additional activities if there were last minute changes.

Sep 2021 -

Jan 2023

Education Manager / ESL Teacher
St. George International College

  • Maintained 300+ student records and compiled data for master schedules per session, including instructor and student schedules for two campuses located in Toronto and Vancouver.

  • Worked directly with students to provide the best possible student experience by providing guidance on educational requirements and guiding students to appropriate resources to help address educational and personal challenges.

  • Was responsible for instructor supervision and evaluations, overseeing curriculum, payroll, and interviewed/hired all personnel.

  • Exemplified leadership as a manager by effectively managing and supporting a team of educators, leading to improved student outcomes and a positive school culture.

  • Conducted needs assessments to identify gaps and opportunities for improvement in international student programs and services.

Jul 2021 -

Feb 2023

ESL Speaking Teacher
Royal Canadian Institute of International Studies

  • Planned, prepared, and delivered instructional activities that facilitated an active learning experience for English Language Learners (ELL).

  • Observed and evaluated student's performance and development.

  • Encouraged and monitored the progress of individual ELL students.

  • Provided constructive feedback both in written and verbal forms.

Mar 2021 -

Aug 2021

Volunteer Teacher Assistant
York Region District School Board

  • Assisted with implementation, evaluation, and communication of classroom programming and routines.

  • Monitored students' work and assisted students (CLB 0-3 & 8-10) when needed.

  • Organized and engaged in recreational activities such as games and puzzles.

Skills
& Expertise

  • Leadership and Team Management

  • English as an Additional Language (EAL/ESL) Teaching

  • Microsoft Office Suite and G Suite

  • Photo Editing / Design (Photoshop, Illustrator, InDesign, Canva)

  • Customer Service (customer satisfaction, cash handling, collection of information, POS systems)

  • OCELT - Membership Number T220226

Additional Information

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